Khris Vanguardia
About Khris Vanguardia
Khris Vanguardia is a Team Lead at Hopper with over a decade of experience in customer service and operations, previously holding roles at Teleperformance and Gulf Air.
Title
Khris Vanguardia currently holds the position of Team Lead at Hopper. In this role, Khris oversees team operations, ensuring efficiency and effectiveness in achieving company targets.
Current Company
Khris Vanguardia is currently employed at Hopper. Hopper is known for its innovative travel booking technology, and Khris contributes to its success by leading a team that supports various travel-related services.
Previous Roles at Hopper
Before becoming a Team Lead, Khris Vanguardia worked as a TX Executive for 4 months from 2021 to 2022 and as a TX Agent for 6 months in 2021 at Hopper. These roles provided Khris with hands-on experience in transaction execution and customer interaction.
Roles at Teleperformance
Khris Vanguardia has an extensive history with Teleperformance, starting as a Customer Service Representative from 2013 to 2014, then moving to a Quality Assurance Specialist role from 2014 to 2017. From 2017 to 2021, Khris served as an Operations Team Lead, where he honed leadership and operational skills.
Experience at Gulf Air
Khris Vanguardia also has experience in the airline industry, having worked as a Passenger Service Agent for Gulf Air in Manila, National Capital Region, Philippines, from 2012 to 2013. This role involved handling passenger inquiries and providing various passenger services.
Proficiency in Global Distribution Systems (GDS)
Khris Vanguardia is proficient in Global Distribution Systems (GDS), essential tools for booking airline tickets and other travel services. This expertise supports his roles in travel and customer service industries.
Background in Customer Service
With over a decade of experience, Khris Vanguardia has a strong background in customer service. His career spans multiple roles that emphasize customer satisfaction and quality assurance, reflecting a commitment to service excellence.