Laura Murphy
About Laura Murphy
Current Role at Hopper
Laura Murphy holds the position of Customer Service Team Lead at Hopper. In this role, she has been active since December 2021, during which time she has introduced innovative ideas aimed at improving performance and processes within the operation. Laura consistently meets and exceeds company goals, showcasing her strong leadership skills.
Current Role at Booking.com
Laura Murphy serves as a Partner Service Team Lead and a Customer Service Team Lead at Booking.com in Orlando, Florida, United States. Her responsibilities include managing partner relations and ensuring high-quality customer service. She is recognized for her leadership abilities and capacity to meet and surpass company expectations.
Education and Academic Background
Laura Murphy completed her high school education at Italy High School, where she studied History from 1999 to 2004. This foundational education period lasted for five years and has contributed to her well-rounded knowledge base.
Leadership in Customer Service
Laura Murphy has demonstrated excellent leadership skills in her roles at both Hopper and Booking.com. She is known for her ability to suggest and implement innovative ideas that enhance performance and operational efficiency. Her leadership consistently drives her team to meet and exceed established goals and company expectations.