Leanne Cruz
About Leanne Cruz
Leanne Cruz is a Travel Specialist at Hopper and a Credit Repair Specialist at Cactus Credit, with a diverse background in social media marketing, travel expertise, billing, sales, and creative writing.
Current Role at Hopper
Leanne Cruz currently serves as a Travel Specialist at Hopper. In this role, she leverages her extensive experience in travel consultancy to assist clients in finding and booking travel arrangements. Her duties include customizing travel plans to meet unique customer demands and maintaining professional relationships to ensure customer satisfaction and business profitability.
Credibility at Cactus Credit
In addition to her role at Hopper, Leanne Cruz works at Cactus Credit, engaging in credit repair services. She helps clients improve their credit scores by analyzing credit reports and suggesting actionable steps. Her role is crucial in assisting individuals to qualify for better financial solutions and boosting their overall credit health.
Social Media Marketing Experience at N.Rich
Leanne Cruz spent three months in 2021 working as a Social Media Marketing Specialist at N.Rich. There, her primary responsibilities included managing social media accounts, creating engaging content, and driving brand awareness. Despite the short tenure, her efforts contributed to increasing the company's online presence and customer engagement.
Travel Expertise at DYNINNO Cebu
From 2018 to 2021, Leanne Cruz worked as a Travel Expert at DYNINNO Cebu. With three years in the position, she specialized in travel consultation and sales, handling client inquiries, and resolving travel-related issues. Her role required a deep understanding of travel logistics and inventory management, skills crucial in providing exceptional customer service.
Past Positions in Customer Service and Sales
Leanne Cruz has a rich background in customer service and sales across multiple companies. At Virgin Media, she worked as a Billing Specialist from 2014 to 2016, managing customer accounts and billing queries. Prior to that, she served as an Escalation/Sales Service Representative at Convergys in Cebu from 2012 to 2014. Concurrently, she was a Sales and Service Manager at Comcast, where she honed her skills in sales and customer relationship management.
Academic Background
Leanne Cruz pursued her higher education at the University of the Visayas, where she studied from 2006 to 2010. Her academic period laid the foundation for her diverse career path, equipping her with the knowledge and skills necessary for her varied professional roles.