Michelle Huang
About Michelle Huang
Title
Michelle Huang is a Travel Experience Agent currently working with Hopper. She has been in this role since May 2021.
Professional Experience at Hopper
Michelle Huang has been working as a Travel Experience Agent at Hopper since May 2021. In this role, she specializes in assisting clients with their travel plans, ensuring a seamless experience and providing exceptional customer service.
Previous Roles at Worldwide College Tours
Before joining Hopper, Michelle worked at Worldwide College Tours in several capacities. She was a Virtual Event Coordinator for four months, an Office Manager for a year, and an Administrative Assistant for seven months. These roles were based in the Toronto, Canada area, where she honed her administrative skills and event coordination expertise.
Experience at Holiday Inn Hotel and Conference Center
Michelle gained significant experience in customer service while working as a Guest Service Agent at Holiday Inn Hotel and Conference Center in Guelph. She served in this role for two years, from 2017 to 2019, where she developed strong interpersonal skills and the ability to manage guest needs efficiently.
Education Background
Michelle Huang completed her Bachelor’s Degree in Food and Hotel Administration from the Lang School of Business and Economics at the University of Guelph. She studied from 2014 to 2019, acquiring a solid foundation in hospitality management. Prior to that, she attended North Toronto Christian School, where she graduated high school after four years of study.
Skills and Expertise
Michelle possesses strong administrative skills, particularly in Microsoft Word and Excel. Throughout her career, she has also developed robust management and leadership abilities. Her background includes experience in the food service industry as well, having worked as a Food Truck Server at BeaverTails Canada Inc. for three months.