Queue S.

Talent Operations Manager @ Hopper

About Queue S.

Title

Queue S. is currently serving as a Talent Operations Manager at Hopper. In this role, Queue focuses on various HR and talent-related concerns.

Professional Experience at Hopper

Queue S. has held multiple positions at Hopper, starting as a Talent Operations Specialist from 2021 to 2022 before transitioning to the role of Talent Operations Manager. In this capacity, Queue acts as the Talent Business Partner for Performance Management and HR Delivery, specializing in Employee Data Management and HR Information Systems (HRIS) for People Movement. Additionally, Queue leads the HR Service Desk for the Customer Service Group, addressing a range of HR and talent management issues.

Previous Roles in HR and Recruitment

Queue S. has extensive experience in HR and recruitment roles. Prior to Hopper, Queue worked as a Senior Recruitment Consultant at Q2 HR Solutions from 2019 to 2020 in Makati City. Queue also held the role of Lead, Talent Acquisition | HR Business Partner at Cashalo in 2018 for 3 months, and was a Senior Recruiter at Remitly from 2017 to 2018 in the NCR - National Capital Region, Philippines. Queue gained additional recruitment experience as a Consultant for Remitly through Q2 HR Solutions from 2016 to 2017.

Early Career in Human Resources

Queue S. began their career in HR and recruitment with roles such as Human Resources Supervisor at Lazada Group from 2015 to 2016 in the NCR - National Capital Region, Philippines, and Lead - Business Associate at Tech Mahindra in 2015. Queue also served as a Recruitment Supervisor - Interim at STARTEK from 2013 to 2015 and as a Recruitment Associate at The Results Companies in 2012. Queue's initial role was as an Advance Customer Care Representative at The Results Companies from 2011 to 2012.

Education and Expertise

Queue S. holds a Bachelor of Arts degree in Mass Communication/Media Studies from Far Eastern University, achieved after studying from 2007 to 2011. Queue has expertise in managing HR and talent-related concerns across multiple countries, including the Philippines, USA, Canada, Colombia, Bulgaria, and the UK. Queue also serves as the Centers of Excellence Process Owner, focusing on Employee Lifecycle Administration and Employee Engagement.

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