Sam Sandoval
About Sam Sandoval
Sam Sandoval is the Experimental Experience Team Lead (Hotels) at Hopper, with a background in hospitality and a focus on team growth and customer service.
Current Title and Role at Hopper
Sam Sandoval currently works at Hopper as the Experimental Experience Team Lead focusing on the Hotels sector. In this role, Sam is responsible for overseeing initiatives and projects aimed at improving the overall hotel booking experience for users. Leveraging a strong background in hospitality management, Sam leads by example and fosters a team-centric environment.
Previous Roles at Hopper
Prior to becoming the Experimental Experience Team Lead, Sam held several positions at Hopper. From 2021 to 2022, Sam worked as the Hotel TX Team Lead for 8 months. Earlier in 2021, Sam was the Hotel Travel Experience Supervisor for 3 months, working remotely. From 2020 to 2021, Sam held the role of Hotel Travel Experience Agent, also working remotely for 1 year.
Previous Experience in Hospitality
Before joining Hopper, Sam gained valuable experience in the hospitality industry. Sam worked at the Viceroy Hotel Group as a Guest Service Agent from 2016 to 2018 in the San Francisco Bay Area. Prior to that, Sam served as a Hostess at Nopa from 2015 to 2016, also located in the San Francisco Bay Area.
Education and Qualifications
Sam Sandoval holds a Bachelor's degree in Hospitality and Tourism Management from San Francisco State University, where the studies spanned from 2013 to 2018. This educational background provided Sam with a strong foundation in hospitality management and customer service skills, which have been pivotal throughout their career.
Leadership and Team Dynamics
Sam Sandoval is known for a leadership style that emphasizes the growth and success of teammates. Motivated by a genuine compassion for helping others, Sam measures success through both personal achievements and the accomplishments of the team. With a belief in leading boldly, Sam encourages and guides others through actions, fostering a supportive and collaborative work environment.