Sherry Rose Mary
About Sherry Rose Mary
Sherry Rose Mary is the Lead of Learning & Quality at Hopper in the Greater Toronto Area, with extensive experience in training and development across various industries.
Current Position at Hopper
Sherry Rose Mary currently serves as the Lead - Learning & Quality at Hopper, located in the Greater Toronto Area, Canada. In this role, she utilizes her extensive experience in learning and development to enhance the training programs and quality assurance measures. Her responsibilities include leading initiatives to design, implement, and evaluate training effectiveness across the organization.
Previous Role at Qatar Airways
From 2014 to 2020, Sherry Rose Mary worked as a Learning Specialist at Qatar Airways in Qatar. During her six-year tenure, she was involved in developing and executing training programs that aimed to enhance employee skills and performance. Her work focused on aligning training initiatives with the company's strategic goals, contributing significantly to workforce development.
Experience as Onboard Trainer
Between 2012 and 2014, Sherry Rose Mary worked as an Onboard Trainer/Training Specialist with Cunard Line and Norwegian Cruise Line. Her responsibilities included delivering training programs to onboard staff, with a focus on enhancing service quality and operational efficiency. She managed training sessions in both Miami, USA, and Southampton, UK, ensuring that the crew met established standards and protocols.
Educational Background
Sherry Rose Mary has a robust educational background in HR and business. She studied HR and earned a Human Resources Management credential from Sheridan College in 2010. Previously, she studied Business Administration with a focus on HR at the Indian Institute of Planning and Management from 2004 to 2006. Additionally, she holds a degree in Tourism Management from Bangalore University, which she obtained between 2000 to 2003.
Industry Experience and Certifications
Sherry Rose Mary has diverse industry experience, having worked with IT companies like IBM and DELL, financial institutions such as American Express and Citibank, and travel verticals including lastminute.com and Travelocity. She holds several certifications, including a TAP designation from TAP UK and is completing a CTDP designation through the Institute for Performance and Learning. She employs blended learning methods using the ADDIE framework and measures effectiveness with the Kirkpatrick model.