Tara Kennedy
About Tara Kennedy
Tara Kennedy is the Customer Support and Beta Testing Lead at Hopper, with a diverse background in administrative and support roles across various organizations.
Current Role at Hopper
Tara Kennedy is currently serving as the Customer Support and BETA Testing Lead at Hopper. In this role, she is responsible for leading the BETA testing initiatives, ensuring that new features and updates are thoroughly tested before their release. Additionally, she plays a pivotal role in developing customer support strategies aimed at improving both customer satisfaction and operational efficiency.
Previous Experience at PartnerHero
Tara Kennedy has a rich history with PartnerHero, where she held multiple positions between 2018 and 2021. She worked as the People and Support Team Lead from 2020 to 2021, Executive Assistant to the CEO and COO from 2019 to 2020, and Team Lead + Support Associate from 2018 to 2019. These roles enabled her to hone her leadership and support skills in a variety of capacities, both remotely and on-site in Boise, Idaho.
Academic Background
Tara Kennedy holds a Bachelor of Science in Business Administration and Communication from Aquinas College, where she also minored in Irish Studies. Her academic background provides her with a robust framework in both management and effective communication, further bolstered by her studies in Irish culture and history.
Early Career and International Experience
Before her roles at PartnerHero and Hopper, Tara Kennedy gathered valuable experience working internationally and in educational settings. She served as an Administrative Assistant at GMIT Letterfrack in Ireland for four months in 2015 and held various administrative roles at Kent ISD in Michigan from 2015 to 2018. She also gained managerial experience as a Shift Manager at BIGGBY COFFEE from 2013 to 2014.
Expertise in Remote Work
Tara Kennedy has extensive experience working in remote environments, particularly demonstrated during her time at PartnerHero. Her ability to manage teams and support operations remotely has made her an asset in modern, flexible workplace settings.