Vi CTO R Giuseppe Figueiredo
About Vi CTO R Giuseppe Figueiredo
Giuseppe Figueiredo is a Travel Experience Agent at Hopper with extensive experience in customer service and travel consultancy.
Current Role at Hopper
Currently, Vi CTO R Giuseppe Figueiredo is working as a Travel Experience Agent at Hopper. In this role, Figueiredo optimizes the travel experience for clients by providing exceptional customer support. His responsibilities include handling incoming chats and emails, maintaining updated records of all customer interactions, and proactively providing feedback to management to prevent future client issues.
Previous Experience at Concentrix
Vi CTO R Giuseppe Figueiredo worked as a Tech Support Advisor at Concentrix for 5 months in a remote capacity from 2020 to 2021. During this period, he provided technical support services to clients, leveraging his problem-solving skills and technical knowledge to resolve issues efficiently.
Experience at Banff Centre for Arts and Creativity
From 2018 to 2020, Vi CTO R Giuseppe Figueiredo served as a Conference Coordinator at the Banff Centre for Arts and Creativity in Banff. In this role, he coordinated various conference events, ensuring that all logistical aspects were managed effectively to guarantee the success of each conference.
Education and Certification
Vi CTO R Giuseppe Figueiredo studied Hospitality & Tourism Administration/Management at Florida Atlantic University, earning a certification in Hospitality & Tourism Management in 2020 after 11 months of study. He also obtained a Tourism Management degree from Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP), where he studied from 2007 to 2011 for 4 years.