Lourdes Rodriguez Miller
About Lourdes Rodriguez Miller
Lourdes Rodriguez Miller is a Customer Success Manager at Hostfully, where she has worked since September 2023. She has a diverse background in customer success and account management, with previous roles at Athyna, MetaMap, and Banco Galicia.
Work at Hostfully
Lourdes Rodriguez Miller has been serving as a Customer Success Manager at Hostfully since September 2023. In this role, she focuses on aligning product solutions with customer business needs, leveraging her extensive experience in customer success. Her responsibilities include building sustainable customer relationships through active listening and engagement, ensuring that clients receive maximum value from Hostfully's offerings.
Previous Experience in Customer Success
Before joining Hostfully, Lourdes held multiple positions at Athyna. She worked as a Lead Customer Success Manager for six months in 2023, following a year as a Customer Success Manager from 2022 to 2023. Her experience at Athyna allowed her to develop skills in customer engagement and relationship management, which she now applies in her current role.
Background in Business Development and Account Management
Lourdes has a diverse background in business development and account management. She worked as a Business Development Manager at Athyna from 2021 to 2022. Prior to that, she was a Senior Account Executive at MetaMap for 11 months in 2020-2021. Her career began at Banco Galicia, where she served as an Account Executive for three years from 2017 to 2020 in Argentina.
Education and Expertise
Lourdes studied at Universidad de Ciencias Empresariales y Sociales, where she is pursuing a Licenciatura en Recursos Humanos, expected to complete in 2024. She also studied at Universidad Escuela Argentina de Negocios, achieving the title of Agente de Promoción Médica from 2016 to 2017. Her educational background supports her expertise in aligning product solutions with customer needs, particularly in the SaaS and B2B sectors.
Early Education
Lourdes completed her early education at Colegio Santa Inés, where she achieved a Bachiller con orientación en Ciencias Sociales. This foundational education provided her with critical thinking skills and a strong understanding of social sciences, which have been beneficial throughout her career.