Alicia Hawkins
About Alicia Hawkins
Alicia Hawkins is a Member Support professional at Hotel Engine, where she has worked since 2022. She has extensive experience in the hospitality industry, having held various managerial roles at several hotels over the years.
Work at Hotel Engine
Alicia Hawkins has been serving as a Member Support at Hotel Engine since 2022. In this role, she focuses on assisting members with their inquiries and ensuring a positive experience. Her experience in the hospitality industry equips her with the skills necessary to address member needs effectively.
Previous Hospitality Experience
Before joining Hotel Engine, Alicia Hawkins accumulated extensive experience in the hospitality sector. She worked as a Hostess at Bergdorf Goodman from 2005 to 2007. Following this, she held various managerial positions, including Assistant Front Office Manager at Cassa Hotel from 2011 to 2016 and at Hilton Garden Inn from 2017 to 2018. Additionally, she served as Front Office Manager at Amsterdam Court Hotel and Conrad New York Midtown, and as Operations Manager at Star Hospitality Group from 2018 to 2022.
Education and Expertise
Alicia Hawkins pursued her education in Accounting and Finance at Hofstra University and the University of Maryland University College, completing her studies between 2008 and 2011. She also studied History at York College of the City University of New York and American Government and Politics at John Jay College (CUNY) from 2003 to 2005. This educational background supports her roles in the hospitality industry.
Career Timeline
Alicia Hawkins has a diverse career timeline in the hospitality industry. She began her career as a Hostess at Bergdorf Goodman in 2005, followed by various roles in hotel management. Her positions include Front Office Manager at Amsterdam Court Hotel and Conrad New York Midtown, Assistant Front Office Manager at Cassa Hotel and Hilton Garden Inn, and Operations Manager at Star Hospitality Group. She has been with Hotel Engine since 2022.