Amy Franklin
About Amy Franklin
Amy Franklin is a Quality Specialist based in Denver, Colorado, with a diverse educational background and extensive experience in various roles, including event coordination and project management.
Current Role at Hotel Engine
Amy Franklin serves as a Quality Specialist at Hotel Engine, a role she has held since 2019. In this position, she focuses on enhancing member experiences and ensuring quality standards are met. Her contributions are vital to maintaining the company's commitment to customer satisfaction in the travel and hospitality sector.
Previous Experience at Hotel Engine
Prior to her current role, Amy worked at Hotel Engine as a Member Experience Specialist for five months in 2019. During this time, she was responsible for addressing member inquiries and improving overall service delivery, contributing to the company's mission of providing exceptional travel solutions.
Education and Expertise
Amy Franklin has a diverse educational background. She attended the College of Charleston, where she earned a Bachelor of Arts degree from 1995 to 1999. She also studied at the Art Institute of Colorado from 2006 to 2008, and previously attended Kentucky Country Day School for one year in 1991. Additionally, she completed her education at Hong Kong International School from 1992 to 1995.
Professional Background
Amy has held various positions in different organizations. She worked as a Development Associate at Dumb Friends League from 2008 to 2010, and as an Insurance Specialist at Liberty Mutual Insurance in 2016. Her experience also includes serving as an Event Coordinator at the University of Denver and as an Education Services Project Coordinator at the American Water Works Association.
Career Timeline
Amy Franklin's career spans multiple roles across various organizations. She began her professional journey in the early 2000s and has since accumulated experience in customer service, event coordination, and project management. Her work history includes significant roles in Denver, Colorado, contributing to her expertise in quality assurance and member experience.