Derek Ruggles
About Derek Ruggles
Derek Ruggles is a QA Analyst with a background in Business Administration and Management. He has worked at Hotel Engine in various roles since 2017, including Senior Hotel Reconciliation Specialist and Accommodations Account Manager.
Current Role as QA Analyst
Derek Ruggles serves as a QA Analyst at Hotel Engine, a position he has held since 2020. In this role, he is responsible for ensuring the quality and functionality of the company's software products. His work involves testing applications, identifying bugs, and collaborating with development teams to enhance user experience. Ruggles' expertise in quality assurance contributes to the overall efficiency and reliability of Hotel Engine's services.
Previous Positions at Hotel Engine
Prior to his current role, Derek Ruggles held several positions at Hotel Engine. He worked as a Senior Hotel Reconciliation Specialist for six months in 2019, where he focused on reconciling hotel accounts and ensuring accurate financial reporting. Following this, he served as an Accommodations Account Manager from 2019 to 2020, managing client relationships and overseeing accommodation bookings. Additionally, he was a Hotel Operations Coordinator/Account Manager from 2017 to 2019, where he coordinated hotel operations and supported account management tasks.
Education in Business Administration
Derek Ruggles studied at Metropolitan State University of Denver, where he earned a degree in Business Administration and Management from 2001 to 2004. This educational background provided him with foundational knowledge in business principles, management strategies, and operational processes, which he applies in his professional roles.
Experience in the Hospitality Industry
Derek Ruggles has accumulated significant experience in the hospitality industry through his various roles at Hotel Engine. His positions have equipped him with skills in account management, hotel operations, and quality assurance. This diverse experience allows him to understand the complexities of hotel management and client relations, contributing to his effectiveness in his current QA Analyst role.