Grant Southwick
About Grant Southwick
Grant Southwick is a National Account Executive with over six years of experience in sales and customer service, particularly in the hospitality and education sectors. He has a proven track record of increasing customer satisfaction and retention rates, consistently exceeding sales targets, and securing large contracts.
Current Role at Hotel Engine
Grant Southwick currently serves as a National Account Executive at Hotel Engine, a position he has held since 2023. In this role, he focuses on building and maintaining relationships with key clients, ensuring their needs are met effectively. His responsibilities include strategizing to enhance customer satisfaction and retention, leveraging his extensive experience in sales and customer service.
Previous Experience at Hotel Engine
Prior to his current role, Grant worked at Hotel Engine as a Senior Account Executive from 2022 to 2023. In this capacity, he operated remotely and was instrumental in exceeding sales targets and securing significant contracts. His earlier position as an Account Executive at Hotel Engine lasted for 7 months in 2022, where he contributed to improving customer value and quality.
Sales Experience in the Education Sector
Grant has substantial experience in the education sector, having worked at 12twenty as an Account Executive from 2019 to 2021 and later as a Senior Account Executive from 2021 to 2023. His tenure at 12twenty involved direct engagement with clients to enhance service delivery and customer satisfaction, demonstrating his commitment to quality in customer interactions.
Background in Energy Sector
Grant's background includes significant roles at Tesla, where he served as an Energy Advisor from 2018 to 2019 and as a Field Energy Specialist from 2017 to 2018. These positions involved direct customer engagement and education about energy solutions, contributing to increased customer satisfaction and retention rates.
Education and Academic Background
Grant Southwick earned a Bachelor's degree in Broadcast Journalism from Boston University, where he studied from 2003 to 2007. This academic foundation has contributed to his communication skills and ability to engage effectively with diverse teams and clients throughout his career.