Holly Walker
About Holly Walker
Holly Walker serves as the Member Support Manager at Hotel Engine, a position she has held since 2021. Her previous experience includes various customer support roles at Upserve and Gymshark, alongside a solid educational background in Dental Hygiene and Liberal Arts.
Work at Hotel Engine
Holly Walker has served as the Member Support Manager at Hotel Engine since 2021. In this role, she is responsible for overseeing member support operations, ensuring that clients receive effective assistance and solutions to their inquiries. Her experience in customer support positions her well to manage member relations and enhance service delivery.
Previous Experience at Upserve
Prior to her current role, Holly Walker worked at Upserve in various capacities. She began as a Customer Support Specialist in 2018, followed by a promotion to Senior Customer Support Specialist, where she worked for eight months. In 2019, she took on the role of Customer Support Team Lead for ten months and later served as Manager of Customer Support for three months. Her tenure at Upserve lasted until 2020.
Experience at Gymshark
Holly Walker worked at Gymshark as the Customer Support Manager from 2020 to 2021. In this position, she managed customer support operations, focusing on improving customer satisfaction and support efficiency. Her experience at Gymshark contributed to her skills in managing customer interactions and leading support teams.
Education and Expertise
Holly Walker holds an Associate of Science degree in Dental Hygiene from Ferris State University, which she completed from 2007 to 2009. She also earned an Associate's degree in Liberal Arts and Sciences from Schoolcraft College between 2005 and 2007. Additionally, she obtained a Bachelor of Science degree in Dental Hygiene from Ferris State University from 2009 to 2011. Her educational background provides her with a diverse skill set.