Kathryn Cummings
About Kathryn Cummings
Kathryn Cummings is a Strategic Account Manager currently working at Hotel Engine since 2024. She has previous experience in various roles within the hospitality and retail sectors, including positions at Grand Hyatt Denver and Nordstrom.
Current Role at Hotel Engine
Kathryn Cummings serves as a Strategic Account Manager at Hotel Engine, a position she has held since 2024. In this role, she is responsible for managing key client relationships and developing strategies to enhance customer satisfaction and retention. Her work is conducted remotely, allowing her to engage with clients across various locations.
Previous Experience at Hotel Engine
Before her current position, Kathryn held several roles at Hotel Engine. She served as an Enterprise Account Manager from 2023 to 2024, where she focused on managing large-scale accounts. Prior to that, she was a Senior Account Manager from 2022 to 2023, working to strengthen client partnerships and drive business growth. Her tenure at Hotel Engine has provided her with extensive experience in account management.
Experience at Grand Hyatt Denver
Kathryn worked at Grand Hyatt Denver as a Front Office Host from 2019 to 2020. In this role, she was responsible for welcoming guests, managing check-ins and check-outs, and ensuring a positive experience for visitors. This position contributed to her understanding of customer service within the hospitality industry.
Background in Retail at Nordstrom
Prior to her roles in hospitality, Kathryn was employed as a Sales Associate at Nordstrom from 2017 to 2019. During her time there, she developed skills in customer service, sales techniques, and inventory management, which are applicable to her subsequent roles in account management.
Education and Academic Background
Kathryn Cummings studied at the University of Colorado Boulder, where she earned a Bachelor of Arts degree in Sociology. Her academic background has equipped her with insights into social behavior and communication, which are valuable in her professional roles.