Kristina Francisco
About Kristina Francisco
Kristina Francisco is an Associate Director of Supply Operations with over 15 years of experience in hyper-growth tech startups. She has held various leadership roles at companies such as Hugging Face, Grafana Labs, DigitalOcean, and Groupon, focusing on operational efficiency and cross-functional collaboration.
Current Role at Hotel Engine
Kristina Francisco serves as the Associate Director of Supply Operations at Hotel Engine. She has been in this role since 2024, contributing to the company's operational strategies and supply chain management. Her responsibilities include optimizing supply processes and ensuring effective collaboration across various departments to enhance operational efficiency.
Previous Experience at Grafana Labs
Prior to her current position, Kristina worked at Grafana Labs as the Head of Business Operations and Program Management from 2022 to 2024. In this role, she led a team to scale cross-functional operations for the open-source observability platform, focusing on enhancing operational frameworks and processes.
Career Background in Tech Startups
Kristina has over 15 years of experience in hyper-growth tech startups, including notable companies such as Hugging Face, DigitalOcean, and Groupon. Her diverse roles have ranged from project management to operations, demonstrating her ability to adapt and thrive in fast-paced environments.
Educational Background
Kristina studied Journalism at Northwestern University, earning a Bachelor of Science degree. She furthered her education at MIT Sloan School of Management, where she studied Business Process Design for Strategic Management. Additionally, she completed the CORe Credential of Readiness program at Harvard Business School Online, focusing on Business Analysis, Economics for Managers, and Financial Accounting.
Professional Credentials and Specializations
Kristina holds several professional credentials, including PMP (Project Management Professional), LSSGB (Lean Six Sigma Green Belt), CSPO (Certified Scrum Product Owner), and CAL I (Certified Agile Leader I). She specializes in transforming chaotic environments into structured operations, focusing on delivering value to both internal stakeholders and external customers.