Marie M.
About Marie M.
Marie M. serves as the Manager of Customer Growth, Retention, and Loyalty at Hotel Engine, where she has worked since 2021. She specializes in data-driven marketing solutions and has a strong background in digital marketing services, client negotiation, and consultative selling.
Work at Hotel Engine
Marie M. has been serving as the Manager of Customer Growth, Retention, and Loyalty at Hotel Engine since 2021. In this role, she employs data-driven marketing transformation technology platforms to create personalized marketing solutions. Her focus on customer lifecycle solutions includes strategies for acquisition, retention, and loyalty, which are essential for enhancing customer relationships. Marie's work is integral to driving business success through effective customer engagement strategies.
Education and Expertise
Marie M. possesses a strong background in enterprise digital marketing services. Her expertise encompasses various areas, including web, email, SEO, and content strategies. She is proficient in Adobe Marketing Cloud Solutions, a vital tool for digital marketing and customer engagement. Additionally, her skills in legal contract and Statement of Work (SOW) negotiation are crucial for managing client agreements effectively.
Background
Marie M. has extensive experience in consultative selling, particularly at the C-level. She utilizes SPIN selling techniques to provide value-added solutions to clients. Her ability to communicate fluently in Spanish and Italian enhances her interactions with a diverse client base, allowing her to build strong relationships and serve as a trusted advisor and client advocate.
Achievements
Marie M. specializes in developing and implementing loyalty marketing solutions aimed at enhancing customer engagement and retention. Her focus on customer growth and loyalty has contributed to the success of various initiatives within her role at Hotel Engine. By leveraging her skills and expertise, she has played a significant role in driving customer satisfaction and business outcomes.