Nathan Churchill
About Nathan Churchill
Nathan Churchill is a Revenue Recovery Specialist with a background in customer service management and fraud detection. He holds a Bachelor of Theology from New Brunswick Bible Institute and has worked in various roles, including positions at Wayfair and Barclays.
Work at Hotel Engine
Nathan Churchill serves as a Revenue Recovery Specialist at Hotel Engine, a position he has held since 2024. He works remotely from Denver, Colorado. In this role, he focuses on optimizing revenue recovery processes and enhancing customer satisfaction. His experience in customer service and fraud detection contributes to his effectiveness in this position.
Education and Expertise
Nathan Churchill studied at New Brunswick Bible Institute, where he earned a Bachelor of Theology in Theology/Theological Studies from 2000 to 2003. He also completed his high school education at Oxford Hills Christian Academy from 1996 to 2000. His educational background supports his leadership skills and expertise in customer service management.
Background in Customer Service Management
Nathan has extensive experience in customer service management. He served as Assistant Manager of Customer Service at Hannaford Supermarkets for four months in 2019 and as Hannaford To Go Supervisor for ten months in 2019 to 2020. His roles involved overseeing customer service operations and ensuring high levels of customer satisfaction.
Experience in Fraud Detection
Nathan Churchill has a strong background in fraud detection, having worked as a Senior Fraud Analyst at Barclays from 2014 to 2019. During his five years in this role, he developed skills in identifying and mitigating fraudulent activities, which are essential in the financial services sector.
Remote Work Experience
Nathan gained significant experience in remote work environments during his time at Wayfair, where he worked as a Service Specialist II CARE from 2022 to 2024 and as a Senior Customer Service Representative from 2020 to 2022. This experience has equipped him with the skills necessary to thrive in virtual settings.