Savannah Treadaway
About Savannah Treadaway
Savannah Treadaway is a Member Support Team Lead at Hotel Engine, with a robust background in hospitality and member experience roles. She holds a Bachelor of Science degree in Hospitality Administration/Management from the University of North Texas and has worked in various capacities across the hospitality and property management sectors.
Current Role at Hotel Engine
Savannah Treadaway serves as the Member Support Team Lead at Hotel Engine, a position she has held since 2021. In this role, she oversees the member support team, ensuring high-quality service and support for hotel partners and clients. Her responsibilities include managing team performance, addressing member inquiries, and enhancing the overall member experience. Treadaway's experience in member support and member experience roles at Hotel Engine contributes to her effectiveness in this leadership position.
Previous Experience in Hospitality
Savannah Treadaway has a diverse background in the hospitality industry, having worked in various roles that enhance her expertise. She was a Leasing Professional at Pinnacle Property Management Services for nine months in Chicago, Illinois, and served as a Front Desk Supervisor at SpringHill Suites by Marriott for two years in Denton, Texas. Additionally, she worked as a Group Sales Associate at onPeak and as an Exhibit Services Representative at PSAV, gaining valuable skills in sales and customer service.
Educational Background in Hospitality Management
Savannah Treadaway holds a Bachelor of Science degree in Hospitality Administration/Management from the University of North Texas, where she studied from 2015 to 2019. She also participated in an International Education Abroad program at Maynooth University in 2018, which lasted for 11 months. This educational background provides her with a solid foundation in hospitality principles and practices, which she applies in her professional roles.
Skills and Expertise in Member Support
Savannah Treadaway possesses strong skills in sales, communication, adaptability, and teamwork, which are essential in the hospitality sector. Her experience in member support and member experience roles has equipped her with the ability to effectively address member needs and enhance satisfaction. Treadaway's adaptability allows her to thrive in dynamic environments, making her a valuable asset to her team at Hotel Engine.
Professional Development and Experience
Throughout her career, Savannah Treadaway has gained extensive experience across various companies in the hospitality and property management industries. She has worked in multiple capacities, including as an Inbound Sales and Guest Service Intern at Entertainment Cruises Inc. and as a Member Experience Associate at Hotel Engine. This diverse experience has contributed to her comprehensive understanding of the industry and her ability to deliver exceptional service.