Shannon Ralph
About Shannon Ralph
Shannon Ralph is a Project Support Specialist at Hotel Engine in Houston, Texas, with a background in hospitality management and various roles in the hotel industry. She holds a Master's degree in Hospitality Administration from the University of Houston and has experience working for notable companies including The Walt Disney Company and Marriott Hotels.
Work at Hotel Engine
Shannon Ralph has been employed at Hotel Engine as a Project Support Specialist since 2022. In this role, she contributes to various projects aimed at enhancing the company's operational efficiency. Based in Houston, Texas, she utilizes her extensive background in hospitality to support project initiatives and improve customer experiences.
Previous Experience in Hospitality
Shannon Ralph has a diverse background in the hospitality industry. She worked as a Concierge at The Walt Disney Company for two months in 2020. Additionally, she served as a Front Desk Agent at Hotel Granduca Houston for two months in 2021. Prior to that, she held a Supervisor position at Marriott Hotels for two months in 2019 and managed operations at Wanderstay Private & Shared Accommodations for six months in 2019. Her experience also includes a role as a Senior Central Guest Service Representative at Sonder Inc. from 2021 to 2022.
Education and Expertise
Shannon Ralph holds a Master's degree in Hospitality Administration/Management from the University of Houston, which she completed from 2020 to 2021. She also earned a degree in Hotel, Motel, and Restaurant Management from the same institution, studying from 2018 to 2020. Her educational background provides her with a solid foundation in hospitality principles and management practices.
Career Timeline
Shannon Ralph's career in hospitality spans several years and various roles. She began her journey in 2018, focusing on Hotel and Restaurant Management at the University of Houston. After completing her undergraduate studies in 2020, she gained experience in multiple positions, including management and guest services, before transitioning to her current role at Hotel Engine in 2022.