Valeria Barreno
About Valeria Barreno
Valeria Barreno is a Member Support Associate with experience in customer service and support roles. She has worked at various organizations, including Hotel Engine and Booking.com, and has a background in industrial engineering and architecture.
Work at Hotel Engine
Valeria Barreno has been employed at Hotel Engine since 2022, serving as a Member Support Associate. In this role, she is responsible for assisting members with their inquiries and ensuring a positive experience with the company's services. Her position requires strong communication skills and a focus on customer satisfaction.
Previous Experience in Customer Service
Before joining Hotel Engine, Valeria worked as a Customer Service Specialist at Booking.com from 2020 to 2024. In this capacity, she handled customer inquiries and provided support to enhance user experience. Additionally, she worked at Universal Orlando Resort as an Attraction Operator from 2018 to 2019, where she managed guest experiences at various attractions.
Experience in Retail
Valeria Barreno was employed as a Stylist at AllSaints from 2019 to 2020 in Orlando, Florida. Her role involved assisting customers with fashion choices and providing styling advice. This experience contributed to her skills in customer interaction and retail operations.
Education and Expertise
Valeria studied at Universidad Nacional Experimental Francisco de Miranda, where she earned a degree in Ingeniería industrial from 2014 to 2017. She also attended Universidad del Zulia, achieving a degree in Arquitectura from 2011 to 2014. Her educational background provides her with a diverse skill set applicable to her roles in customer service and support.