Viktoriya Michener
About Viktoriya Michener
Viktoriya Michener is a Senior Manager of Training Development at Hotel Engine, with a diverse background in learning and development across various roles in the hospitality and media sectors. She has extensive experience in training program development and operational management, having held positions at Fuse Media and other organizations.
Current Role at Hotel Engine
Viktoriya Michener serves as the Senior Manager of Training Development at Hotel Engine. She has held this position since 2022, contributing to the development and implementation of training programs that enhance employee skills and performance. Her role focuses on creating effective learning tools tailored to meet diverse training needs within the organization.
Previous Experience at Fuse Media
Viktoriya Michener worked at Fuse Media in various capacities from 2018 to 2021. She began as a Customer Service Representative, then transitioned to Operations Shift Manager, and later served as a Learning and Development Specialist before becoming the Learning and Development Manager in 2021. During her tenure, she developed and implemented blended learning training programs and excelled in capturing training requirements.
Background in Restaurant Management
Viktoriya has extensive experience in the restaurant industry, having worked as a General Manager at Honor Society Handcrafted Eatery and as an Assistant General Manager at Native Foods. Her roles involved managing daily operations and staff leadership responsibilities, which enhanced team performance and operational efficiency. She also worked as a Restaurant Manager at various companies in the Las Vegas area from 2009 to 2011.
Education and Professional Development
Viktoriya Michener has a diverse educational background. She studied Business Administration, Management, and Operations at the University of Sofia, earning an Associate's degree. She further pursued a Bachelor of Applied Science in Electrical and Electronics Engineering at Ecotech Institute. Additionally, she completed a certificate in Learning and Development from AIHR | Academy to Innovate HR and studied at DigitalPRO.
Skills in Training and Development
Viktoriya possesses strong skills in assessing learning needs and driving program analyses and modifications. She excels in developing training programs that address diverse learning requirements and delivering impactful learning tools. Her expertise includes managing training initiatives that enhance employee capabilities and contribute to organizational success.