Alexis Heater
About Alexis Heater
Alexis Heater serves as the Guest Services Manager at Hotel Equities, a position she has held since 2019. She previously worked at The Witness Group in various roles, including Front Desk Representative and Guest Services Manager.
Work at Hotel Equities
Alexis Heater has been serving as the Guest Services Manager at Hotel Equities since 2019. In this role, she oversees guest services operations, ensuring a high level of customer satisfaction. Her responsibilities include managing front desk staff, addressing guest inquiries, and implementing service standards to enhance the guest experience.
Previous Experience in Guest Services
Before joining Hotel Equities, Alexis Heater worked at The Witness Group. She held the position of Guest Services Manager for one month in 2019, where she was responsible for managing guest interactions and services. Prior to that, she served as a Front Desk Representative from 2017 to 2019 for a duration of two years, gaining valuable experience in customer service and hospitality.
Career Timeline
Alexis Heater's career in the hospitality industry began in 2017 when she joined The Witness Group as a Front Desk Representative. After two years in that role, she briefly transitioned to the position of Guest Services Manager at the same organization in 2019. Later that year, she joined Hotel Equities, where she has been working for five years.