Greg Harpke, PhD
About Greg Harpke, PhD
Greg Harpke, PhD, serves as the Assistant General Manager at Hotel Equities in Eagan, Minnesota, where he has worked since 2023. With a diverse background in education and hospitality, he specializes in instructional design and crisis management, contributing to enhanced guest experiences and operational success.
Work at Hotel Equities
Greg Harpke has been serving as the Assistant General Manager at Hotel Equities since 2023. His role involves overseeing daily operations and ensuring high standards of guest satisfaction. Located in Eagan, Minnesota, he is responsible for integrating operational concepts into service delivery, which enhances guest satisfaction metrics while achieving financial targets.
Previous Experience in Hospitality
Prior to his current position, Greg worked as the Front Office Manager at National Hospitality Services from 2020 to 2023. In this role, he focused on crisis management and community relations, ensuring a seamless guest experience and operational excellence. His experience in the hospitality sector includes successfully applying instructional design principles to improve customer service.
Education and Expertise
Greg holds multiple degrees, including a Doctor of Arts in Educational/Instructional Technology from Capella University, where he studied from 2019 to 2023. He also earned a Master of Education in Music Teacher Education from Saint Mary's University of Minnesota. His educational background is complemented by a Full Stack Web Development Certification from Free Code Camp, enhancing his technical skills.
Teaching and Coaching Roles
In addition to his hospitality career, Greg has experience in education. He worked as a teacher at Community of Peace Academy Secondary from 2020 to 2022 and served as a Reserve Music Teacher at Teachers on Call from 2019 to 2020. Currently, he is a Writing Center Coach at Capella University, where he applies his expertise in developing effective learning experiences.
Technical and Support Roles
Greg has a background in technical support, having worked as a Help Desk Technician at several organizations, including Comcast and Wand Corporation. His experience in desktop support and help desk roles has equipped him with skills in crisis management and operational support, which are applicable in both educational and hospitality settings.