Rashad Shipman
About Rashad Shipman
Rashad Shipman serves as the Assistant General Manager at the Residence Inn By Marriott in Dunwoody, Georgia, where he has successfully managed a $2.7 million GOP House Profit and improved guest satisfaction metrics. He has a background in business administration and emergency medical services, with extensive experience in the hospitality industry.
Work at Hotel Equities
Rashad Shipman has been employed at Hotel Equities since 2015, holding various positions within the organization. He currently serves as the Assistant General Manager at the Residence Inn By Marriott in Dunwoody, Georgia, a role he has occupied since 2018. Prior to this, he worked as the Operations Manager at the Springhill Suites By Marriott in Alpharetta from 2017 to 2018. His career at Hotel Equities began with a role at the Fairfield Inn & Suites by Marriott in Alpharetta, where he worked as a Front Desk associate from 2015 to 2017.
Education and Expertise
Rashad Shipman studied at Atlanta Metropolitan State College, where he earned an Associate of Science in Business Administration from 2011 to 2013. Additionally, he attended Fortis College in Atlanta, completing a program to become an Emergency Medical Technician in 2016. His educational background supports his expertise in hotel management and operations, contributing to his effective leadership in the hospitality industry.
Background
Rashad Shipman has built a career in the hospitality sector, particularly with Hotel Equities. His experience spans various roles, including front desk operations and management positions. He has worked in multiple Marriott properties, gaining a comprehensive understanding of hotel operations and guest services. His tenure in the industry has provided him with valuable insights into enhancing guest satisfaction and operational efficiency.
Achievements
During his time at the Residence Inn By Marriott in Dunwoody, Rashad Shipman successfully operated a 2.7-million-dollar GOP House Profit in a 127-room hotel. He has also made significant contributions to guest satisfaction, increasing the property's Guest Satisfaction Survey Intent to Recommend by 4.9% annually. In 2019, he achieved the highest ratings in Check-In Experience, Room Cleanliness, and Staff Service Overall in Guest Satisfaction Surveys for Hotel Equities.