Bianca Roper
About Bianca Roper
Bianca Roper is a Manager at HotelTonight, where she has worked remotely since 2023. She has a background in customer experience and product support, with previous roles at Vrbo and experience in retail management.
Work at HotelTonight
Bianca Roper has been employed as a Manager at HotelTonight since 2023. She operates in a remote capacity, contributing to the company's objectives and enhancing customer experiences. Her role involves overseeing operations and ensuring that the team meets performance standards.
Previous Experience at Vrbo
Prior to her current position, Bianca Roper worked at Vrbo in various roles. She served as a Product Support Manager from 2021 to 2022, focusing on product-related inquiries and support. Additionally, she held the position of Customer Experience Supervisor from 2019 to 2021, where she managed customer service operations. Earlier, she worked as a Resolution Specialist in 2019, addressing customer issues and facilitating resolutions.
Education and Expertise
Bianca Roper earned a Bachelor's Degree in Fashion Merchandising from Texas State University, where she studied from 2007 to 2011. This educational background provided her with knowledge and skills applicable to her roles in retail and customer service.
Retail Management Experience
Bianca Roper has extensive experience in retail management. She worked as a Store Manager at Luxe Apothetique from 2016 to 2018, overseeing store operations in the Austin, Texas area. Prior to that, she was a Sales Supervisor at Gucci for one year in 2015, and she served as an Assistant Manager at Nordstrom from 2011 to 2014, where she gained valuable management skills.