Shannon Henry
About Shannon Henry
Shannon Henry serves as the Vice President of Data and Business Solutions at Househappy, a position he has held since 2018. With a diverse background in customer experience and technical training, he has accumulated extensive experience in the real estate technology sector in the Portland, Oregon area.
Work at Househappy
Shannon Henry has been serving as the Vice President of Data and Business Solutions at Househappy since 2018. In this role, she oversees data management and business solutions, contributing to the company’s strategic initiatives. Prior to her current position, she held several roles at Househappy, including Director of Customer Experience from 2016 to 2018 and MLS Data Feed & Partnerships Specialist from 2015 to 2016. Her extensive experience at Househappy spans over six years, during which she has played a key role in enhancing customer engagement and data integration.
Previous Experience in the Real Estate Industry
Before joining Househappy, Shannon Henry worked at RMLS, where she held multiple positions from 2002 to 2014. Her roles included Technical Trainer, Customer Service Manager, and Quality Assurance Technician. In these positions, she developed training programs, managed customer service operations, and ensured quality standards were met. This experience provided her with a strong foundation in real estate technology and customer relations.
Educational Background
Shannon Henry studied at Beaverton High School from 1994 to 1997. She then attended the University of Oregon, where she earned a Bachelor of Science degree in Biology from 1997 to 2001. Her educational background has contributed to her analytical skills and understanding of data management in her professional roles.
Early Career Roles
Shannon Henry began her career as a Resident Assistant at the University of Oregon from 1999 to 2001. She also worked as a Technical Support Representative at Stream Global Services for eight months in 2001 to 2002. These early roles helped her develop strong interpersonal and technical skills that have been beneficial throughout her career.