Afsha Ansari
About Afsha Ansari
Afsha Ansari serves as the Premium Client Service Manager for Global Trade and Receivable Finance at HSBC Bank Middle East Limited, where she has worked since 2017. With over a decade of experience in the banking sector, she focuses on enhancing customer interactions and driving operational efficiencies.
Work at HSBC
Afsha Ansari has been employed at HSBC Bank Middle East Limited since 2013. She currently holds the position of Premium Client Service Manager in Global Trade and Receivable Finance, a role she has occupied since 2017. Prior to this, she worked as a Manager for Guarantees in the UAE and MENA region. Throughout her tenure, she has focused on enhancing customer interactions and driving improvements in service quality.
Education and Expertise
Afsha Ansari studied Chemistry at Apostolic Carmel Convent, where she completed her Bachelor's degree from 1999 to 2000. This educational background provides her with a strong analytical foundation, which she applies in her current role at HSBC, particularly in understanding customer insights and operational efficiencies.
Background
Afsha Ansari has over a decade of experience in the banking sector, specifically within HSBC. Her career has been primarily based in Dubai, United Arab Emirates. She has developed expertise in client services, global trade, and finance, focusing on improving operational processes and service quality.
Achievements
In her role at HSBC, Afsha Ansari has implemented processing efficiencies in client services, aligning with global procedures. She has actively participated in client survey initiatives and service quality measurement programs. Additionally, she has contributed to business growth by generating qualified leads for the Business Development team and collaborating with stakeholders to address service quality issues.