Agustín González
About Agustín González
Agustín González serves as a Senior Problem Manager for Banking IT Services at HSBC, a position he has held since 2013. He has previous experience as a Maintenance and Operations Coordinator at Cemex and as a Senior Analyst at Hildebrando.
Work at HSBC
Agustín González has been employed at HSBC since 2013, serving as a Senior Problem Manager for Banking IT Services. In this role, he is responsible for managing and resolving IT-related issues that affect banking operations. His extensive experience in problem management contributes to the efficiency and reliability of IT services within the organization.
Previous Experience in IT and Operations
Before joining HSBC, Agustín González worked at Hildebrando as a Senior Analyst from 2010 to 2013. In this position, he focused on analyzing and improving IT processes. Prior to that, he was a Maintenance and Operations Coordinator at Cemex from 2004 to 2008, where he managed operational maintenance tasks and coordinated activities to ensure smooth operations.
Education and Expertise
Agustín González studied at Tecnológico de Monterrey from 2003 to 2007, earning a degree that laid the foundation for his career in IT and operations management. His education has equipped him with the necessary skills to address complex problems in banking IT services.
Career Timeline
Agustín González's career spans over a decade in the IT and operations sectors. He began his professional journey at Cemex, followed by a role at Hildebrando, and has been with HSBC for the past 11 years. This timeline reflects his steady progression and commitment to his field.