Ahmed Dahir Ismail
About Ahmed Dahir Ismail
Ahmed Dahir Ismail is an ISB Relationship Manager with extensive experience in the finance industry, currently working at HSBC in Amsterdam. He has held various roles at prominent financial institutions, including Bank of America Merrill Lynch and Lloyds Banking Group, and holds a Bachelor's degree in Accounting and Finance from Coventry University.
Work at HSBC
Ahmed Dahir Ismail is currently employed at HSBC as an ISB Relationship Manager, a position he has held since 2021 in Amsterdam, North Holland, Netherlands. Prior to this role, he worked at HSBC as a GTRF Transaction Services Senior Analyst from 2018 to 2020 for two years. Additionally, he served as a Recoveries Assistant Relationship Manager for eight months in 2021 in Leicestershire, England. His tenure at HSBC reflects a commitment to customer service and relationship management within the banking sector.
Previous Experience in Finance
Before joining HSBC, Ahmed Dahir Ismail accumulated significant experience in the finance industry. He worked at Bank of America Merrill Lynch as an Officer in Trade Finance Services from 2014 to 2015 in London, United Kingdom. He also held the position of Senior Trade Analyst at Lloyds Banking Group from 2015 to 2018 in Birmingham, United Kingdom. His early career included a role as a Collections Advisor at the Royal Bank of Scotland in 2014.
Education and Expertise
Ahmed Dahir Ismail studied at Coventry University, where he earned a Bachelor's degree in Accounting and Finance from 2007 to 2010. He also attended Libanon Lyceum in Rotterdam, The Netherlands, achieving HAVO from 1999 to 2004. His educational background provides a strong foundation for his extensive experience in customer service and finance.
Customer Service Experience
Throughout his career, Ahmed Dahir Ismail has demonstrated a strong commitment to customer service across various roles. He worked as a Customer Service Advisor at Sitel for nine months in 2010, followed by a position at Unipart for eight months in 2011. He also served as a Tech Support Member at MoneyU.co.uk - Utility Warehouse from 2012 to 2013. His diverse experience in customer-facing roles has equipped him with the skills necessary to excel in high-pressure environments.