Ahmed Khan
About Ahmed Khan
Ahmed Khan is a Senior Software Engineer at HSBC in Mumbai, India, where he has worked since 2019. He specializes in translating user requirements into technical solutions and conducts training for new support team members.
Work at HSBC
Ahmed Khan has been employed at HSBC since 2019, serving as a Senior Software Engineer in the Mumbai Area, India. In this role, he translates user requirements into technical specifications and collaborates with third-party application vendors to develop solutions. He is responsible for maintaining a knowledge base that documents known bugs, issues, processes, and troubleshooting methods. Additionally, he conducts application training for new support team members, facilitating their understanding and performance in their roles. His previous position at HSBC was as an IT Manager from 2016 to 2019.
Education and Expertise
Ahmed Khan holds a Bachelor of Science in Information Technology from the University of Mumbai. His educational background also includes completing his Higher Secondary Certificate (H.S.C) at BHARAT JUNIOR College and achieving his Secondary School Certificate (S.S.C) from BHARAT ENG HIGH SCHOOL under the Maharashtra Board. His academic qualifications provide a strong foundation for his technical expertise in software engineering and application support.
Background
Before joining HSBC, Ahmed Khan worked at HCL Technologies as a Senior Software Engineer from 2013 to 2016. He also gained experience as an Application Support professional at Chenoa Information Services from 2010 to 2013. His career trajectory reflects a consistent focus on software engineering and application support, contributing to his current role at HSBC.
Technical Responsibilities
In his current position, Ahmed Khan performs health checks and regular monitoring of production systems to ensure optimal performance. He actively monitors alerts on the Gineos tool for all applications and takes appropriate actions based on these alerts. This proactive approach helps maintain system integrity and operational efficiency.