Aiman Asrafadden
About Aiman Asrafadden
Aiman Asrafadden is an Assistant Manager at HSBC, where he has worked since 2020. He has a background in finance, holding degrees from INTI International University & Colleges and the University of Nebraska-Lincoln.
Work at HSBC
Aiman Asrafadden has been serving as an Assistant Manager at HSBC since 2020. In this role, he interacts with an average of 30 customers daily through phone calls to promote sales. He schedules approximately three appointments each day to cross-sell various financial products. Aiman plays a significant role in supporting branch managers, contributing to an 80% approval rate on key products, including bancassurance, personal loans, and credit cards. He ensures adherence to HSBC's internal control standards and Group Compliance Policy, maintaining a focus on regulatory compliance.
Education and Expertise
Aiman Asrafadden holds a Bachelor of Applied Science in Finance, which he earned from INTI International University & Colleges between 2012 and 2016. He furthered his education by obtaining a Bachelor of Science in Business Administration from the University of Nebraska-Lincoln, completing this degree in 2018. Prior to his university studies, Aiman completed a program in Pure Science and Accounting at SDAR from 2007 to 2011. His educational background provides a solid foundation in finance and business principles.
Background
Before joining HSBC, Aiman worked as an Undergraduate Research Assistant at the University of Nebraska-Lincoln for six months in 2018. This experience contributed to his understanding of research methodologies and enhanced his analytical skills. His academic and professional journey reflects a commitment to developing expertise in finance and customer service.
Customer Engagement and Sales Support
In his current role at HSBC, Aiman Asrafadden engages in ongoing follow-up with customers to ensure effective after-sale service. His proactive approach in customer interactions supports the sales process and enhances customer satisfaction. By maintaining regular communication, he fosters relationships that contribute to the overall success of the branch's sales initiatives.