Ainatul Mardhiah
About Ainatul Mardhiah
Ainatul Mardhiah is an Assistant Manager at HSBC, where she has worked since 2015. She supports management by performing process control tasks and leads a team to enhance operational practices.
Work at HSBC
Ainatul Mardhiah has been employed at HSBC as an Assistant Manager since 2015. In this role, she operates from the Cyberjaya office and is responsible for various process control tasks that support management. Her duties include acting as a point of contact between process management and other business units, as well as clients. She ensures that client entitlement payments are posted on time, contributing to the overall efficiency of operations at HSBC.
Education and Expertise
Ainatul Mardhiah studied at Universiti Malaysia Terengganu, where she earned her Ijazah Sarjana Muda in Financial Mathematics from 2009 to 2012. This educational background provides her with a solid foundation in financial principles and quantitative analysis, which she applies in her current role at HSBC.
Background
Ainatul Mardhiah has a professional background that includes significant experience in process management. Since joining HSBC in 2015, she has developed skills in team leadership and operational efficiency. Her role involves planning daily, weekly, and monthly capacity for process management, ensuring that the organization meets its operational goals.
Achievements
In her capacity as Assistant Manager at HSBC, Ainatul Mardhiah has led a team to identify and address loopholes in current practices and procedures. This initiative demonstrates her commitment to improving operational processes and enhancing service delivery within the organization.