Aiste Dijokaite
About Aiste Dijokaite
Aiste Dijokaite is an Operations Support Officer at HSBC in Sydney, Australia, where she has worked since 2021. She has a background in personal banking and holds a Bachelor's degree in Accounting and Financial Management from The University of Sheffield.
Work at HSBC
Aiste Dijokaite has been employed at HSBC since 2018, holding various positions within the organization. She currently serves as an Operations Support Officer in Sydney, New South Wales, Australia, a role she has occupied since 2021. Prior to this, she worked as a Personal Banking Consultant for three years, where she developed her skills in customer service and banking operations. Additionally, she briefly held the position of Premier Relationship Officer for five months in 2021. Throughout her tenure at HSBC, Aiste has focused on delivering high standards and personalized customer experiences.
Education and Expertise
Aiste Dijokaite earned her Bachelor's degree in Accounting and Financial Management from The University of Sheffield, completing her studies from 2009 to 2012. This educational background has equipped her with a solid foundation in financial principles and management practices. Aiste applies her academic knowledge in her professional roles, particularly in her current position at HSBC, where she emphasizes the importance of understanding customer needs and delivering tailored services.
Background
Before joining HSBC, Aiste worked at Aussizz Migration and Education Consultants as a Front Desk Executive from 2017 to 2018. In this role, she gained experience in customer interaction and administrative support. Her career at HSBC began shortly after her time at Aussizz, where she transitioned into the banking sector. Aiste's diverse work experience has contributed to her ability to engage effectively with customers and understand their requirements.
Customer Engagement and Service Delivery
Aiste Dijokaite is committed to creating and delivering a highly personalized customer experience. She engages with both new and existing customers to understand their immediate and future needs. Aiste takes personal responsibility for her work commitments, ensuring that high standards are consistently met. Her focus on customer service has been a significant aspect of her roles at HSBC, where she aims to exceed customer expectations.