Aiza Costales
About Aiza Costales
Aiza Costales is a Learning and Talent Operations Manager at HSBC in Quezon City, Philippines, with over a decade of experience in human resources and operations roles within the company. She has held various positions at HSBC since 2010, including HR Executive and Manager - Learning Systems Consultant.
Current Role as Learning and Talent Operations Manager
Aiza Costales currently holds the position of Learning and Talent Operations Manager at HSBC. She has been in this role since 2019, contributing to the development and implementation of learning strategies within the organization. Based in Quezon City, Philippines, she focuses on optimizing talent management processes and enhancing employee development initiatives.
Previous Experience at HSBC
Aiza Costales has extensive experience at HSBC, having worked in various capacities from 2010 to 2019. She began her career at HSBC as an HR Executive, serving for two years. She then progressed to the role of HR Specialist for eight months, followed by two years as Assistant Manager for Operations. From 2015 to 2019, she served as Manager - Learning Systems Consultant, where she played a key role in managing learning systems and processes.
Early Career at Convergys
Before joining HSBC, Aiza Costales worked at Convergys as an Account Manager from 2009 to 2010. In this role, she managed inbound and outbound collections, gaining valuable experience in customer service and operations management. This position laid the groundwork for her subsequent roles in human resources and talent management.
Education and Expertise
While specific educational details are not provided, Aiza Costales has developed expertise in human resources and talent management through her various roles at HSBC and Convergys. Her experience encompasses HR operations, learning systems, and employee development, positioning her as a knowledgeable professional in the field.