Albimar Santiago
About Albimar Santiago
Albimar Santiago is a Personal Banker at HSBC, where he has worked since 2017. He specializes in understanding customer financial needs and has a background in banking and sales across several institutions.
Work at HSBC
Albimar Santiago has been employed at HSBC as a Personal Banker since 2017. In this role, he has focused on enhancing customer service and sales activities. He developed a model branch day plan aimed at improving operational efficiency and customer engagement. His responsibilities include identifying customer financial needs and recommending appropriate financial solutions, as well as promoting multichannel banking capabilities to enhance the overall customer experience.
Previous Experience in Banking
Before joining HSBC, Albimar Santiago worked at Santander Bank, N.A. as a Universal Banker from 2016 to 2017. His role involved ensuring the accurate completion of customer requests, including account openings and loan applications. Additionally, he served as a Teller at Chase from 2014 to 2016, where he gained experience in customer service and financial transactions. This background in various banking roles has equipped him with a comprehensive understanding of customer needs in the financial sector.
Sales Experience
Albimar Santiago has a background in sales, having worked as a Sales Representative at T-Mobile from 2014 to 2016. This position allowed him to develop skills in customer interaction and sales strategies. His experience in sales complements his banking career by enhancing his ability to identify customer needs and build long-term relationships.
Education and Expertise
Albimar Santiago studied at Georgia State University - J. Mack Robinson College of Business, where he focused on Business, Management, Marketing, and Related Support Services from 2013 to 2014. He also attended City University of New York-Herbert H. Lehman College, studying Finance and Marketing from 2012 to 2017. His educational background provides a solid foundation for his expertise in financial services and customer relationship management.