Alexa Perez Velazquez
About Alexa Perez Velazquez
Alexa Perez Velazquez serves as a BB Relationship Manager at HSBC, where she has worked since 2021. With a career at HSBC spanning over two decades, she has held various roles, including Direct Associate Relationship Manager and Customer Experience Associate.
Work at HSBC
Alexa Perez Velazquez has been employed at HSBC since 2000, accumulating over two decades of experience in various roles. She currently serves as a BB Relationship Manager, a position she has held since 2021 in the New York City Metropolitan Area. Prior to this role, she worked as a Direct Associate Relationship Manager for seven years, starting in 2017 in the Greater New York City Area. Her earlier positions at HSBC include Customer Experience Associate and Relationship Support Associate, where she contributed to customer service and relationship management from 2000 to 2016.
Education and Expertise
Alexa studied at City University of New York-Hunter College, focusing on Woman and Gender Studies with concentrations in Psychology and Sociology. She completed her studies in 2012 after an 11-month program. This educational background supports her expertise in relationship management and customer experience, particularly in understanding diverse client needs and fostering effective communication.
Background
Alexa Perez Velazquez has a long-standing career in banking, primarily with HSBC. Her journey began in 2000 as a Customer Experience Associate, where she developed foundational skills in customer service. Over the years, she transitioned through various roles, enhancing her expertise in relationship management and customer support. Her work has primarily taken place in the Greater New York City Area, allowing her to build strong connections within the local banking community.
Career Progression
Throughout her career at HSBC, Alexa has progressed through several key positions. She started as a Customer Experience Associate, then moved to a Relationship Support Associate role before advancing to Direct Associate Relationship Manager. In 2021, she transitioned to her current role as BB Relationship Manager. This career trajectory reflects her commitment to professional growth and her ability to adapt to the evolving needs of the banking sector.