Amit Paliwal
About Amit Paliwal
Amit Paliwal is a Manager of Performance Engineering at HSBC with over 19 years of experience in the field. He specializes in the global implementation of Performance Center services and has a strong technical background in software product development and capacity management.
Work at HSBC
Amit Paliwal has been employed at HSBC since 2005, serving as the Manager of Performance Engineering. He operates from the Pune Area in India and has accumulated 19 years of experience in this role. His responsibilities include the global implementation and management of the Performance Center service, utilizing the ITIL framework. He manages a performance team that collaborates with offshore centers in India and Brazil, ensuring effective service delivery and performance upgrades.
Education and Expertise
Amit Paliwal studied Computer Science at Savitribai Phule Pune University, where he earned a Bachelor of Computer Science (B.C.S) degree from 1994 to 1996. He possesses a strong technical background with over 8 years of experience in software product development. His expertise includes software integration and interfacing protocols, which supports his role in performance engineering.
Background
Amit Paliwal has a significant background in performance engineering and management. He has been involved in defining best practices and strategies for the Performance Center service provision. His experience extends to re-engineering processes and quality standards within the performance testing domain, enhancing the overall efficiency of service management.
Achievements
In his role, Amit Paliwal has served as a Subject Matter Expert for Capacity Management, contributing to the organization's ISO 20000 certification efforts. He acts as an escalation point for major incidents and resource management within the Performance Center service. Additionally, he plays a key role in coordinating activities between local teams and the data center team, ensuring seamless performance upgrades.
Leadership and Development
Amit Paliwal contributes to the development of emerging leaders within HSBC. His leadership within the performance team not only focuses on operational excellence but also on mentoring and guiding team members to foster their professional growth within the organization.