Andre Setiawan
About Andre Setiawan
Andre Setiawan is an IT Desktop Support Service professional with extensive experience in the financial sector. He has worked at several major banks, including Citi, ABN AMRO, ANZ, and HSBC, accumulating over 18 years of experience in various IT support roles.
Work at HSBC
Andre Setiawan has been employed at HSBC since 2018, serving in the role of IT Desktop Support Service. His responsibilities include providing technical support and troubleshooting for desktop systems, ensuring efficient operation within the organization. His tenure at HSBC has lasted for six years, during which he has contributed to maintaining the IT infrastructure and assisting users with their technical needs.
Previous Experience in IT Support
Before joining HSBC, Andre Setiawan worked at several financial institutions in various IT support roles. He was employed at ANZ from 2010 to 2018 as IT End User Support in Melbourne, Victoria, Australia, where he provided assistance to end users. Prior to that, he worked at ABN AMRO Bank N.V. from 2007 to 2009 as IT Helpdesk and Support, focusing on resolving user issues and maintaining IT systems. His career began at Citi, where he served as an IT Engineer from 2005 to 2007.
Education and Expertise
The specific educational background of Andre Setiawan is not provided. However, his extensive experience in IT support across multiple organizations indicates a strong foundation in technical skills and customer service. His roles have required proficiency in troubleshooting, system maintenance, and user support, showcasing his expertise in desktop support and IT service management.
Career Timeline
Andre Setiawan's career in IT support spans over 18 years. He began his professional journey at Citi from 2005 to 2007, followed by a position at ABN AMRO Bank N.V. from 2007 to 2009. He then worked at ANZ for eight years, from 2010 to 2018, before joining HSBC in 2018, where he continues to work as of 2023.