Andrea Petrovski
About Andrea Petrovski
Andrea Petrovski serves as the Senior Customer Strategy Manager at HSBC, where she has worked since 2019. With a strong background in customer strategy and digital innovation, she previously held positions at KPMG, PwC, Deloitte, and Moore Stephens.
Work at HSBC
Andrea Petrovski has been serving as the Senior Customer Strategy Manager at HSBC since 2019. In this role, she focuses on enhancing customer strategy and proposition development by utilizing Agile methodologies. She leads digital innovation initiatives, incorporating Design Thinking and Behavioural Design methodologies to improve customer experiences. Her strategic leadership has a global impact on HSBC's lines of business, contributing to the bank's overall customer engagement and satisfaction.
Previous Experience in Consulting and Auditing
Prior to her current position, Andrea Petrovski worked at KPMG UK as a Manager in Banking Customer & Digital Innovation Consulting from 2013 to 2019. She also held a position at Moore Stephens as an Auditor in the Public Sector Group for eight months in 2012. Additionally, she gained experience at PwC as an Assurance Associate in Macedonia and at Deloitte as an Intern (Audit Assistant). These roles provided her with a solid foundation in consulting and auditing within various sectors.
Education and Expertise
Andrea Petrovski holds a Master of Science in International Management from Esade, which she completed in 2009. She also earned a Degree in International Economics and Management from Università Bocconi, graduating in 2008. Her educational background equips her with a comprehensive understanding of global business dynamics and customer strategy, which she applies in her current role at HSBC.
Internship Experience
Andrea Petrovski gained valuable experience through internships early in her career. She worked as an Intern (Business Analyst) at A.T. Kearney in Slovenia for five months in 2009. Additionally, she completed a six-month internship as an Audit Assistant at Deloitte in Macedonia in 2010. These internships contributed to her professional development and understanding of various business environments.