Andrew Hilton
About Andrew Hilton
Andrew Hilton is a Global Programme Manager for Transformation at HSBC, where he has worked since 2019. He has a background in project management and financial management, with significant experience in implementing technology initiatives within the banking sector.
Work at HSBC
Andrew Hilton has held multiple roles at HSBC since 2006. He began his career in the Graduate Management Programme, where he worked for two years in the United Kingdom. Following this, he served as a Relationship Manager in Supplier Management from 2008 to 2010. He then transitioned to the role of Cash Industry Risk Manager for two years. From 2010 to 2011, he worked as a Commercial & Strategy Manager in Cash Management Services. Hilton continued to advance in his career as a Senior Project Manager in Global Change Delivery from 2012 to 2016, and as a Senior Manager in Business Continuity from 2016 to 2019. Currently, he is the Global Programme Manager for Transformation, a position he has held since 2019.
Education and Expertise
Andrew Hilton has a strong educational background in financial management and geography. He studied at The University of Manchester, where he earned a BSc in Financial Management with a 2:1 (Hons) from 2006 to 2010. Prior to that, he attended The University of Birmingham, obtaining a BSc (Hons) in Geography from 2002 to 2005. Additionally, Hilton achieved the Project Management Professional (PMP) certification from the Project Management Institute, enhancing his expertise in project management.
Background
Andrew Hilton's professional journey began in 2006 when he joined HSBC as part of the Graduate Management Programme. Over the years, he has gained extensive experience in various managerial roles within the bank, focusing on project management, supplier management, and business continuity. His work has primarily taken place in the United Kingdom, where he has contributed to significant initiatives within the organization.
Achievements
Throughout his career at HSBC, Andrew Hilton has been instrumental in implementing conversational banking solutions on a global scale. He leads the deployment of technology and transformation initiatives in contact centres across the HSBC Group. His roles have consistently involved overseeing complex projects and driving change within the organization, reflecting his commitment to enhancing operational efficiency.