Andy Giles
About Andy Giles
Andy Giles is the Manager Direct Channels at HSBC, where he has worked since 2014, contributing to the delivery of financial systems. He has over 30 years of experience at HSBC in various roles, showcasing strong communication skills and extensive team management expertise.
Work at HSBC
Andy Giles has worked at HSBC for over three decades, starting in 1988 and continuing to the present. He currently holds the position of Manager Direct Channels, a role he has occupied since 2014. Prior to this, he served in various capacities including Analyst Developer, IT Trainer, IT Development Team Leader, Project Coordinator, and Technical Solutions Implementer. His extensive tenure at HSBC has allowed him to gain a comprehensive understanding of both customer-facing and staff-facing financial systems.
Career Progression at HSBC
Throughout his career at HSBC, Andy Giles has progressed through multiple roles, demonstrating versatility and expertise in different areas. He began as an IT Trainer from 1995 to 1998, then transitioned to Project Coordinator from 1998 to 2002. Following this, he worked as a Technical Solutions Implementer until 2005, before taking on the role of Analyst Developer until 2009. He then served as IT Development Team Leader until 2014, before assuming his current management position.
Education and Expertise
Andy Giles possesses a strong educational background that complements his extensive experience in the financial services sector. His expertise spans both business operations and technology, having worked across various functions and geographies. He demonstrates excellent communication and interpersonal skills, which enhance his ability to liaise confidently with external partners, senior management, and staff at all levels.
Management Experience
In his current role as Manager Direct Channels, Andy Giles has extensive experience managing teams across multiple locations worldwide. This experience has been instrumental in the successful implementation of strategic business objectives and large transformation programs. His leadership skills are supported by a flexible and adaptable approach, which facilitates effective collaboration with diverse teams.
Professional Skills
Andy Giles has a proven track record in the successful delivery of financial systems that cater to both customers and staff. His roles have equipped him with a deep understanding of the financial services landscape, as well as the technical skills necessary for effective solutions implementation. His ability to manage complex projects and coordinate teams has contributed to his success in various roles at HSBC.