Angela Gibbs
About Angela Gibbs
Angela Gibbs serves as the Regulatory Development Manager at HSBC, where she has worked since 2001. She has extensive experience in various roles within the company, including risk control management and customer service, and she actively engages with stakeholders to ensure compliance with local ordinances.
Current Role as Regulatory Development Manager
Angela Gibbs serves as the Regulatory Development Manager at HSBC, a position she has held since 2001. In this role, she conducts monthly working group meetings with business, compliance, and key stakeholders to discuss new or proposed legislation. She is responsible for reviewing incoming vacant property and rental property ordinances and assigning them to the Regulatory Development offshore team as necessary. Her work involves assisting Regulatory Development management with training and processes related to local ordinances, ensuring compliance, and generating final documents.
Previous Experience at HSBC
Angela Gibbs has a comprehensive background at HSBC, having held multiple positions since 2001. She worked as an Inbound Customer Service Representative from 2001 to 2006, followed by roles as a Research Analyst from 2003 to 2007, an Operational Quality and Process Assurance Representative from 2009 to 2012, and a Business and Risk Control Management Analyst from 2012 to 2015. Additionally, she served as an EZ Pay Specialist from 2007 to 2009. Her diverse roles have provided her with extensive experience in customer service, risk management, and regulatory compliance.
Education and Expertise
Angela Gibbs studied at Hillsborough Community College, where she earned an Associate of Arts (AA) degree. This educational background has contributed to her expertise in regulatory development and compliance within the banking sector. Her ongoing professional development is evident through her participation in cross-training in the Default/Servicing area of Regulatory Development, which enhances her knowledge and skills in the field.
Key Responsibilities in Regulatory Development
In her role as Regulatory Development Manager, Angela Gibbs has key responsibilities that include conducting monthly meetings to discuss legislative changes and overseeing the review process for local ordinances. She assists in training and process management related to these ordinances, which includes initial reviews, quality assurance, and obtaining compliance input. Her involvement ensures that the organization stays updated with regulatory requirements and maintains high standards in compliance practices.