Angela Sierra
About Angela Sierra
Angela Sierra is a Quality and Process Manager at HSBC in London, where she has worked since 2008. She previously served as a systems auditor at Banistmo for eight years and studied at Universidad Latina de Panamá.
Work at HSBC
Angela Sierra has been employed at HSBC since 2008, serving as a Quality and Process Manager. In this role, she is responsible for overseeing quality assurance processes and ensuring that operational procedures meet the required standards. Her tenure at HSBC spans 16 years, during which she has contributed to various initiatives aimed at improving service quality and operational efficiency within the organization.
Previous Experience at Banistmo
Before joining HSBC, Angela Sierra worked at Banistmo as an auditor de sistemas from 1998 to 2006. Her role involved evaluating and improving the effectiveness of the organization's information systems. This eight-year experience provided her with a solid foundation in auditing processes and system evaluations, which she has applied in her subsequent positions.
Education and Expertise
Angela Sierra studied at Universidad Latina de Panamá, where she acquired knowledge and skills relevant to her career in quality management and process improvement. Her educational background supports her expertise in managing quality assurance processes and implementing effective operational strategies in her current role.
Professional Background
Angela Sierra has a professional background that spans over two decades in the fields of auditing and quality management. Her career began at Banistmo, where she developed her skills in systems auditing. Since 2008, she has been with HSBC, where she has focused on quality and process management, contributing to the organization's operational excellence.