Angela Wiktorowski
About Angela Wiktorowski
Angela Wiktorowski serves as the Assistant Quality Manager at HSBC Retail Banking and Wealth Management, a position she has held since 2018. She has a background in business administration and extensive experience in various roles within the banking sector.
Current Role at HSBC
Angela Wiktorowski serves as the Assistant Quality Manager at HSBC Retail Banking and Wealth Management. She has held this position since 2018, contributing to the organization's quality management processes. In this role, she focuses on ensuring that the services provided meet the established standards and regulations, thereby enhancing customer satisfaction and operational efficiency.
Previous Experience at HSBC
Prior to her current role, Angela Wiktorowski worked at HSBC Retail Banking and Wealth Management in various capacities. She served as the Contact Center Documentation & Change Control Assistant Manager from 2014 to 2018, where she managed documentation and change control processes. Additionally, she was a Premier Client Consultant from 2010 to 2014, focusing on providing tailored banking solutions to clients in the Buffalo/Niagara, New York Area.
Education and Qualifications
Angela Wiktorowski studied Business Administration at Erie Community College, where she earned an Associate's degree. Her studies spanned from 2015 to 2018, equipping her with foundational knowledge and skills applicable to her roles in banking and management.
Experience at Goodnature Products, Inc.
Before her tenure at HSBC, Angela Wiktorowski worked as a Marketing Coordinator at Goodnature Products, Inc. from 2007 to 2010. In this role, she was responsible for coordinating marketing efforts, contributing to brand awareness and customer engagement initiatives during her three years with the company.