Ashvani Jain
About Ashvani Jain
Ashvani Jain is a Sales Quality Manager at HSBC, where he has worked since 2013. He has a background in customer service and branch operations, and holds a Bachelor of Commerce from Delhi University and an MBA from Guru Jambheshwar University of Science & Technology.
Current Role as Sales Quality Manager
Ashvani Jain currently holds the position of Sales Quality Manager at HSBC, a role he has occupied since 2013. In this capacity, he is responsible for overseeing sales quality initiatives and ensuring that customer service standards meet the organization's expectations. His extensive experience in the banking sector contributes to his effectiveness in this role.
Previous Experience at HSBC
Prior to his current role, Ashvani Jain worked at HSBC in various capacities. He served as an Assistant Manager in Customer Service from 2007 to 2009, where he focused on enhancing customer satisfaction. He then progressed to the position of Branch Operations Manager from 2010 to 2013, managing daily operations and improving service delivery at the branch level.
Educational Background
Ashvani Jain completed his Bachelor of Commerce degree at Delhi University from 2002 to 2005. He furthered his education by obtaining a Master of Business Administration from Guru Jambheshwar University of Science & Technology, where he studied from 2005 to 2007. His academic background provides a solid foundation for his career in the banking and finance sector.
Career Timeline
Ashvani Jain's career at HSBC spans over a decade, beginning in 2007. He initially worked as an Assistant Manager in Customer Service for two years, followed by a three-year tenure as Branch Operations Manager. Since 2013, he has served as Sales Quality Manager, accumulating significant experience in various aspects of banking operations.