Axelle Magnier (Tarnaud)
About Axelle Magnier (Tarnaud)
Axelle Magnier (Tarnaud) serves as the Head of Improve Customer Experience and Retail Products at HSBC, where she also leads Agile initiatives. With extensive experience in finance and operational risk across various roles at HSBC and other institutions, she is passionate about customer-centered transformation and team development.
Current Role at HSBC
Axelle Magnier currently serves as the Head of Improve Customer Experience and Retail Products and Agile Lead for Customer Life in the Retail Banking and Wealth Management (RBWM) division at HSBC. She has held this position since 2019, focusing on enhancing customer experiences and driving transformation initiatives within the organization.
Previous Experience at HSBC
Axelle Magnier has extensive experience at HSBC, where she worked in various capacities. She was a Project Management-IFRS member for seven months in 2004, Head of Finance Internal Control and SOX from 2004 to 2008, and served as France Head of Operational Risk from 2014 to 2016. Additionally, she was the Chief Operating Officer and Exco Member for Retail Banking and Wealth Management from 2016 to 2019, and Deputy Head of Operational Risk and Internal Control France from 2010 to 2014.
Board Memberships
Axelle Magnier has been a Board Member at HSBC Factoring since 2019 and at CRÉDIT LOGEMENT since 2020. In these roles, she contributes to strategic decision-making and governance, leveraging her extensive background in finance and risk management.
Education and Qualifications
Axelle Magnier studied at Université Panthéon Assas (Paris II), where she achieved a Master 2 in Banking and Finance. She also completed a Magistère in Banking and Finance with a major promotion in 1999. Her educational background supports her expertise in financial services and risk management.
Professional Background
Before her tenure at HSBC, Axelle Magnier worked at several notable organizations. She was a Consultant at Arthur Andersen Business Consulting from 1999 to 2003, a Senior Manager at EY from 2008 to 2009, and held various roles in financial institutions such as BRED Banque Populaire, Societe Generale, and Saint-Gobain. Her diverse experience spans across finance, risk management, and operational roles.