Barb Sylvester
About Barb Sylvester
Barb Sylvester serves as the Chief Control Office (CCO) Assistant Manager for Digital Business Services (DBS) at HSBC, where she has worked since 2020. With a background in anti-money laundering and risk management at Citi, she specializes in data quality and promoting effective control environments.
Work at HSBC
Barb Sylvester currently serves as the Chief Control Office (CCO) for Digital Business Services (DBS) at HSBC. She has held this position since 2020, working out of Depew, New York. In her role, she focuses on promoting an effective control environment and building productive global relationships. Her responsibilities include overseeing compliance and risk management practices within the digital business sector.
Previous Experience at Citi
Before joining HSBC, Barb Sylvester worked at Citi in various roles from 2007 to 2019. She began her career as a Transaction Services Representative I in the Public Sector Lockbox Cash and Trade Operations from 2007 to 2012. She then advanced to Transaction Services Representative II in Quality Assurance for the Public Sector Lockbox from 2013 to 2017. Following that, she served as an Analyst in Business Risk and Control within the Information Services Group (ISG) from 2017 to 2019, specializing in data quality and risk management.
Education and Expertise
Barb Sylvester earned a Bachelor of Arts (BA) in Psychology from Buffalo State College, where she studied from 2004 to 2008. Her educational background complements her expertise in data quality and risk management within the financial services industry. She has developed a strong ability to operate in high-pressure environments, which is essential for her roles in compliance and control.
Background
Barb Sylvester has a solid background in the financial services sector, with over a decade of experience primarily focused on risk management and compliance. Her career began at Citi, where she gained extensive knowledge in transaction services and quality assurance. This experience laid the foundation for her current role at HSBC, where she continues to enhance her skills in control and operational effectiveness.