Barbara Macura
About Barbara Macura
Barbara Macura is a Senior HSBCnet Onboarding Specialist based in London, with extensive experience in the travel industry and a strong background in air travel consultancy. She is fluent in Arabic, English, and Polish, enhancing her effectiveness in a global service delivery environment.
Current Role at HSBC
Barbara Macura serves as a Senior HSBCnet Onboarding Specialist at HSBC, a position she has held since 2017. Based in London, Greater London, United Kingdom, she is responsible for facilitating the onboarding process for HSBCnet, the bank's online banking platform. Her role involves ensuring clients have a smooth transition to using the platform, which is essential for effective financial management in a global context.
Previous Experience in the Travel Industry
Prior to her current role, Barbara Macura accumulated extensive experience in the travel industry. She worked as an Air Travel Consultant at Fly Away Travel from 2004 to 2010 in Poland, and held similar positions at Swiss International Air Lines and Grupa Onet.pl SA. Her roles involved providing consultancy services related to air travel, which contributed to her understanding of customer service and operational processes.
Education and Language Proficiency
Barbara Macura holds a Master's degree in French from Akademia Pedagogiczna Im. Komisji Edukacji Narodowej in Kraków, which she completed from 1995 to 2000. In addition to her academic qualifications, she is fluent in Arabic, English, and Polish. This language proficiency enhances her ability to operate effectively in a global service delivery environment, allowing her to communicate with a diverse client base.
International Work Experience
Barbara Macura has a diverse international work background, having worked in both Poland and the United Kingdom. This experience has provided her with a broad perspective on different markets and customer needs, which is beneficial in her current role at HSBC. Her career trajectory reflects a transition from the travel sector to financial services, showcasing her adaptability and commitment to professional growth.